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Excellent communication, resumption of contracts, everything is on time. Some people do not understand that it is their duty (and their notary) to check the condition of the property, all the details are not always communicated to the agents by the seller.
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Very bad experience with the agency. It is a pity that more than 1 year after my purchase I notice that there are still defects in the building. Knowing that in my apartment it is even the best situation of all four residential units sold in the same building by Immo ID... To give you an idea: a rotten garage door that is sold as "new", moisture in the walls, an unfinished terrace, lack of thermostat, lack of EPC certificate for more than a year, ...
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For quick buys and sells they're good. However whenever problems arise they take their hands off the case. Watch out for this sneaky trick they pull off: when you buy property, but something's not finished in the house, they write it down in the offer acceptance to make you feel protected. However, whatever is agreed with the broker is not stipulated in the sales agreement anymore. Watch out for this. Broker and seller work together, make sure you protect yourself. Watch out for sales tricks and false promises, they're not very honest. Feels like the money is what matters most to them. Would recommend you consult an open agency with more work ethic than them.