I am desperately trying to get information on a life annuity, they sent me an automatic email that did not contain the requested information. I tried to contact them again by email and I got no response so really unprofessional! Apparently they are in no rush to sell their goods! Especially since it is crucial information, namely the number of heads on which the sale relates as well as the age of the sellers. This information should automatically be included in the ad as most agencies do.
We ring before starting to go to a visit we confirm by phone that we have an appointment in 30 min. We drive 30 minutes so that once we get to the front, we are canceled. Supposedly we don't know who confirmed it to us. Big lack of professionalism competent person !!!
Hello, I allow myself to put a comment because the real estate agent insisted "it's our only visibility". She would have done better not to insist.
I have never seen a real estate agency, or rather a real estate agent so unprofessional!! I'm not going to put the whole agency in the same batch, but you should really take into account the comments and review the people who work for you! I have never seen such an unprofessional real estate agent!!! My spouse bought a property and it was months of stress, she hardly ever answers the phone, or email, or so with at least 4 days of waiting. Says she'll call back but doesn't, says she'll give you an answer but of course doesn't, what am I saying, sorry, if she answers after being harassed with calls or emails because the notary or the bank asked for certain information, or because we moved to push a rant and a colleague contacted him directly!!!
Finally, we tell ourselves that the ordeal is soon over, we ask for a last information, the week before, my nice companion is still waiting for the following week, thinking that she may have a lot of work! But no, he calls the following week and falls on the answering machine! “I'm on vacation” I'm not saying that Madame can't go on vacation, but the email had been sent long before the vacation! But obviously again no response to the email, or even a warning before leaving on vacation. And hop we left to lose 2 weeks!!!! After the umpteenth rant, we are given the phone numbers of the people concerned and WE have to do her job that she was not able to do!
Ah Yes and I can allow myself to make all these reflections, because at the same time I myself bought a property with another real estate agency. The time that the steps took for my companion, me in 2 weeks everything was done because my agency answered me quite quickly.
In summary, I REALLY DO NOT RECOMMEND this agency for prospective sellers or prospective buyers, unless you want to strain your nerves, end up with a stomach ulcer, or do the job yourself.
Very unhappy. Overvaluation of my property by 20% knowingly on the part of the director and little involvement in the sale. Morality only one visit in 6 months
Clarification: my house was sold in 2 weeks by another real estate agency
And the bad times continue in the answer since I had agreed to go down the first time. It was only then that I refused. Anyway nothing was moving