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When we were renting an apartment here, we had to ask the KUL student housing service to check if the water bills were ok. The bills were fine, but the housing service found out that every tenant was charged 10 euro extra (not on water, on something else, and we didn't even notice this). Money was returned, but there was no explanation, and they might have tricked us on purpose.
A good idea might be to ask for such an external audit from time to time.
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The elevator at building 16 chemin des sages is regularly broken down. 4 times broken down over 8 months and repair time of more than a month each time. As there is only one elevator, I will not explain the problems of getting heavy loads down or up. At the price at which we rent the accommodation, this is unacceptable.
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Avoid staying here at all costs. I would rather stay in Brussels and take train rather than staying here.
1) The building is very old and looks like a USSR type of building
2) Rooms are dark and unlivable
3) One person rooms are way overpriced. For 550 euro you can stay in city center
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Good studio, very good price/quality. Every problem I had was solved very well and fast. One time I emailed for the shower that didn’t work well anymore and it was fixed the next day.
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Lockers are defect. Water draining is slow. Bugs everywhere from toilet to the refrigerator and bed.
More importantly, staffs are impolite and even shout at tenants.
I never recommend campus Irena to international students.
They have many reasons for deducting the deposit under the name "dirty" when you are about to check-out.
They never inform you when they come into your room.
The studio used up all my fry traps in a week, and I have no idea where the bugs are coming from.
It costs 485 euro per month for bugs. Great.
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They promise repair services, etc. which take 3 weeks, and take as much money as possible from you as soon as they can, a stain on a wall or a trace of rag left on a window during the inventory, count 80 euros, in addition to an overpriced rent, and having to pay for repairs for which we are not responsible, which they already charge a minimum of 30 euros in travel costs 60 in staff plus the cost of repairs. I therefore strongly advise against going through this dishonest agency.
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