0/5!! I strongly advise against this agency for discrimination and illegal practices!
This agency practices different treatments depending on your origins! She will not hesitate to ask you indiscreet questions over the phone and then tell you that the accommodation is rented to avoid showing you around, even though it is still available!
Unreliable. It’s all about the money for them, not servicing the customer. Having to deal with moving one’s family from another country, you run into these individuals. After cancelling a viewing visit once, they cancelled on us a second time the next day, minutes before the visit, while we were on our way. After cancelling for the second time, she had the audacity to ask me what I do for a living and asked for my pay slips for 3 months… is that even legal? I hope their management reads the comments…
Very disappointed with the professionalism of this agency. I had to visit a house in 10 minutes top time because obviously the lady was in a hurry… moreover: has no information on the urban situation (“maybe the frames should be changed”), no idea if the electricity is compliant... and with that you have to be able to make an offer within 4 days "because there is a lot of demand". Honestly, if it's just to open the door, look down on people and know nothing about the property for sale... maybe you need to reorient yourself?!
Very flexible and helpful agency. Being an ex-patriat, I was unaware and felt insecure (not an easy client). However, the agent was very patient and guided me in all the required steps for the rental. Real professionals.