1. Pathetic service (Still didn't received the second pair of keys)
2. Unprofessional staff. (Never respond to your email on time ask for the same documents again and again)
3. Lack of knowledge (They don't initiate anything on their own. registering a lease contract, they even didn't bothered to get the lease signed by the owner).
4. Miscommunication (Their so called association OP.be do not care about what has been promised by Trevi. They use to blame each other at the end for all the pending things).
I am very pleased with the service so far, especially with Julie, who made my first days in Brussels much better than they have started. With hers effort and cooperation we arranged everything about renting an apartment in a less than 48 hours, and now my family and I are happy in it. If everyone in this agency is like she is, I am sure that this Agency is to be desired. I hope that in the future I will have only such nice experiences. Once again, all praise for Agent Jule who did everything for us as if she were my own sister.
Really pleased with the efficient services that were offered to me at Trevi Est! They responded rapidly to my demand and managed to offer several properties for me to chose from. I would recommend this agency for a swift and professional service within real estate!