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Professionalism 0 Empathy 0 The property I live in was put up for sale on December 14, 2022 for the second time in 5 years, not notified by the agency but by my neighbour. Apparently the owner was supposed to contact me. What is the point of mandating if it is to do the work yourself. Poster SOLD still not notified, I contact Mr Lesecque who tells me not to worry, you have to sign the option, then the compromise then the deed and that takes time. I'll let you know, don't worry. 8 days ago I received a call from the new owners to tell me that I was going to receive a 6-month waiver recommendation. Moreover, I unfortunately lost my
husband on April 26, I notified the agency and nothing, not even a message or a call to offer their condolences. I would like to point out that I have known the agency for years and that my husband and I have worked there. In fact, you and I, tenants or future owners, we are only business for them. On the other hand, thank you to the nice lady or young lady who made the visits, she is very professional, smiling and does her best to make sure everything goes well. . Advertising for Wolfs, never again.
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For my part, I would like to emphasize the analytical capacity and the human side of this agency. Mr Erwin Lesecque and his team are attentive, available and professional in their approach.
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My husband and I are currently looking for a house and, for the moment, we are absolutely not disappointed with the visits made by the real estate agent (who was the same for the last 2 visits). She explains everything from A to Z in transparency. Always in a good mood. And above all offers us weekend visits (something very, very rare for an agency these days: it is difficult for us to take time off and we work full time. It really suits us).
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