I am extremely satisfied with Arcade Vastgoed (and Joost in particular), a perfect service where you as a customer are really central to the entire process. There is open communication and good follow-up is also guaranteed after the contract has been completed.
We were in discussions to buy a new house through their immo. We had to ask them 3 times to give us a list of the finishing materials and the appliances that they were planning to use for the house (it was still under construction).
We NEVER got the list and the third time they came back saying "There is another couple who is interested for the house without caring about the materials". And this happened while we were already in discussion to buy the house..
I guess it is too much to ask for a list of what you are paying for. Especially when you are going to spend half a million euros for this house.
Maybe because we are not Belgians and we came from Greece. Who knows?
Two stars because at least they spent some time to show us the building.