The Website is owned by Realo NV, a company registered in Ghent, Belgium with company number 0543.772.595 located at Sint-Jacobsnieuwstraat 17, 9000 Ghent.
This Privacy Statement was created in order to demonstrate our firm commitment to your right to privacy and data protection. Realo processes your personal data with every reasonable safeguard for your protection and in conformity with this Privacy Statement and with the strict rules of Belgian and European data protection legislation.
This Privacy Statement is a part of Realo's Terms & Conditions and should be read carefully. It specifies your rights and explains how you can exercise them. Any use of the Website implies the acceptance of the entire Privacy Statement.
Public information added by you:
Private information added by you:
History and logs:
During your registration (and afterwards), you can provide us with information about your name, email address, gender, date of birth, location and some optional details about yourself. With the exception of gender and birthday, your Realo account details can be edited at any given moment.
All your personal data will be processed only with your consent but are needed to be able to provide you the services that you'd like to use. We strongly recommend you to check which data you want to share, but also want to point out that certain services won't be able to be delivered fully or partly if you choose to not share certain information.
If you choose to give additional information about yourself, you explicitly give us permission to use that information as described in this Privacy Statement.
We use your personal data to:
You may want us to send you emails with notifications about new messages or for other purposes related to the use of the Website. You can opt in or out from these messages in your "Settings".
Third parties can access all information intended to be made public by you, under the conditions specified in your privacy settings. Certain usage information can be accesses by trusted real estate agents and partners.
When you publish a property for sale or to rent on Realo, the goal is to reach as much interested people as possible. Realo will make this data publicly available and can spread the information in the publication to partners and other third parties. Realo is owner of all advertisement information added on Realo and makes it available in data feeds, process it and use it in statistical models. This information will only include the information in the publication itself (like address, asking price, property type, pictures & description of the publication), not your personal information (like e-mail, name, phone number). Your contact information can be shown on the publication on Realo allowing interested people to contact you about the publication.
We hate spam as much as you do. Your email address is never shared by us with any third party, with the exception of sellers and trusted real estate agents or promoters.
Statistical or anonymous information about our users can be disclosed for marketing and promotional purposes. In these situations, we never disclose information that could be used to personally identify you.
We never share any of your other personal data with any third party, unless you give your explicit permission or in case of trusted partners such as real estate agents. We may, however, provide access to your personal data in case of illegal use, when we receive orders from authorized legal authorities or to protect our rights.
When we share data with partners that store data outside of the European Union (for example our helpdesk), then we'll make sure that these partners guarantee the application of an appropriate protection level, which allows the data to transfer to these countries.
Realo applies the following storage terms:
The security measures put in place on Realo prevent the loss, misuse, and alteration of the information under our control. Realo uses industry standard efforts to safeguard the confidentiality of your personal information. While "perfect security" does not exist on the Internet, our technical experts at Realo work hard to ensure your online safety.
You can get access to your personal data free of charge (and restrict it, or have it corrected, where relevant). Please promptly update your information if it changes. This is possible in a number of ways:
You can object to the use of your personal data for direct marketing purposes.
Under the European privacy rules, people also have the right to transferability of their data. Since it's not clear yet in practice how this right will be applied, we gladly invite you to ask us questions related to this so we can search for a solution together.
Although we prefer to come to a solution to all of your questions together, we inform you to your right to file a complaint with the Belgian Privacy Commission (https://www.privacycommission.be/).
To remove your account, go to account settings and click "delete my account".
To remove data from an address, go to the address, press "more" and click on "request removal".
You may not disclose your password to any third parties or share it with any third parties. Keeping your password safe is your responsibility.
If your password has been revealed or stolen, immediately change your password via Settings. Please inform us of any privacy breach or abuse of login data by sending an email to firstname.lastname@example.org.
We strongly recommend that you periodically change your password. Choosing a safe password will reduce the risk of unauthorized access to your account.
We reserve the right to modify this Privacy Statement at any time. Any changes to this Privacy Statement will be posted on this Website so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.
Modified versions will take effect thirty (30) days after being published on the Website.