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Absolutely not satisfied with this office from which we bought an apartment, the manager was completely unaware of the operation of, for example, the heating, ventilation, ... when checking the EPC certificate, the information about the underfloor heating (and importantly the associated insulation) turned out to be ) was not passed on to the expert, we had to request all the information ourselves from the syndic and willing, friendly co-owner ... we noticed that once the compromise had been signed we no longer received a response from this office, simply scandalous, the seller is also not to be speaking to this lady as he had expressly stated that it had to be sold furnished ... which she did not tell us ... the final blow came a few weeks later, the notary asked us to pay the prorated 2nd accommodation tax (we had been charged from the start we told the real estate office that we bought this apt as our main residence), this was secretly mentioned in the compromise, but the manager cleverly skipped this during the reading, in short, we never wish to work with this office again, we are even considering a complaint serving at the BIV.