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A very positive experience with Immo L.A. for my part.
A very cordial and professional contact from Mr. Rondeau, who was proactive, and had clearly identified my needs for my research.
I would call on them again without any hesitation!
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Hello, I would like to post a comment because the real estate agent insisted “this is our only visibility”. She would have done better not to insist.
I have never seen a real estate agency, or rather a real estate agent, so unprofessional!! I'm not going to put the whole agency in the same group, but you should really take into account the comments and review the people who work for you! I have never seen such an unprofessional real estate agent!!! My partner bought a property and it was months of stress, she almost never answers the phone or email, or at least 4 days of waiting. Says she will call back but doesn't, says she will give you an answer but of course doesn't, what am I saying, sorry, yes if she answers after being harassed with calls or emails because the notary or the bank asked for certain information, or even because we went to make a rant and a colleague contacted him directly!!!
Finally, we tell ourselves that the ordeal is almost over, we ask for one last piece of information, the week before, my kind companion is still waiting for the following week, saying to himself that she may have a lot of work! But no, he calls the following week and gets the answering machine! “I'm on vacation” I'm not saying that Madame can't go on vacation, but the email was sent well before the vacation! But obviously again no response to the email, or even warning before leaving on vacation. And here we go again to lose 2 weeks!!!! After the umpteenth rant, we are given the phone numbers of the people concerned and WE have to do her job which she was not able to do!
Ah Yes and I can allow myself to make all these reflections, because at the same time I myself bought a property with another real estate agency. The time that the steps took for my partner, for me in 2 weeks everything was done because my agency responded to me quite quickly.
In summary, I REALLY DO NOT RECOMMEND this agency for either future sellers or buyers, unless you want to strain your nerves, end up with a stomach ulcer, or do the job yourself.
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Very good listening and understanding of complicated situations, good efficiency, all with a lot of kindness and availability on the part of the real estate agent in charge.
To recommend
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Unreachable and incompetent staff who do not even notify you of the progress of your file or even that the property you were interested in has been assigned to another person. Company highly discouraged.
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