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I had to contact them 3 times to be able to visit a property. Each time, I was going to be called back, which was not the case. Then, I never received the promised documents by email despite a telephone call back. Agency to flee.
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Very good contact with the real estate agent (Axel Dhaenens). Listening, good advice, very responsive and very professional. Thanks to Sylvie when we made contact for her empathy and listening. Ultra-fast first appointment booking. House sold in three months. To recommend without hesitation.
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Not very professional, appointment at 11:50 a.m. and the agent arrived at 12:20 p.m.
Then, no more news after sending my application! We still take the time to send all the necessary documents, the least we can do is follow up in my opinion..
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I phone to make an appointment to visit a house, they tell me not until next week, I ask if they are free on Saturday (exceptional leave for me) this week or Monday next week, they tell me no, sorry
What's the point of having an agency if you're not available on the days when clients ask you to be?
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Very good experience with this agency. A perfect, pleasant and human telephone reception from Sylvie. The staff is competent, attentive and very available. Axel who showed us a property was very fair and complete in his explanations on it. I highly recommend !
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It's been 4 years since I purchased a property through their services but I don't recommend them. The conditions change when the compromise is signed, then there are problems with the property and no support from the agency. He does not play the role of arbitrator in the event of a dispute.
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We called on the BONNIVERS agency in Hannut and do not regret our choice.
In one week several visits and interesting proposals.
Contract completed in less than a month thanks to the efficiency of the agent Laurence who is full of dynamism and very professional.
A. Sciascia
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