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At the end of last year I put an apartment in Borgerhout up for sale (revenue property). From the intake interview I had a good feeling about my choice for Immo Goetstouwers. Everything was clearly explained and I was also able to quickly obtain additional explanation (including new legislation regarding asbestos certificate). Olivier Huysmans performed his task excellently and there was good communication. In the meantime, the compromise has been signed and I also have nothing but praise for this part (contacts with notary, etc.). I am a very satisfied customer!
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My first experience with discrimination on the housing market. 🙂
House is just being posted online, I'll send an email. I get no answer. I call, I don't even indicate which house or app I'm calling from, nor do I mention the municipality. The lady immediately indicates that viewing is no longer possible. I let my girlfriend call and suddenly she could even choose when she would go. 🙂
OF COURSE they had by day this was for me. At the end of last week the house was removed from immoweb, but is still on this website. FOREIGN. I receive a phone call on the day of the viewing. COINCIDENTALLY the house is rented. Really, sad. Even if this were the landlord's wish. That you allow this and go along with it. DEGOUTANT
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Requested an estimate for a house 3 weeks ago. I called several times for the result and was told each time that it would be forwarded the next day at the latest. Have not received anything yet.
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The Second Lady that I spoke to at the office was very helpful and offered to give me a visit.
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I told her that I live already in Brasschaat for 25 years and I rent a house and because of my divorce I need to find something smaller. Her first question was, how much do you earn? I told her that I am moving because of my divorce and that my alimony would be substantial enough to pay for the property. Her next question was yes, but how much do you earn? I found this to be a rather strange first question but I told her, I do not work (I am 55 and had breast cancer) but I said that my alimony can be guaranteed. She abruptly said ‘sorry but I cannot justify this to the owner, I cannot help you’ and she put the phone down. The phone conversation was in Dutch and I explained everything properly but I felt that this lady was quite discriminatory towards me. I have never been treated like this as a potential client and I have dealt with a few makelaars already who have been very kind and friendly to me. I was quite shocked and upset by how abruptly she talked to me. I see in an earlier comment on this review site, the client also talks about how he feels discriminated by this particular lady who works there. I don’t think that I want to work with people who are discriminating and rude like this. i will not give them the pleasure of earning my money. The people who rent properties through people like this lose valuable and good paying customers this way.
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I had indicated online that I would like to view a property in Brasschaat to rent. I called the lady back and I asked if the property was furnished and the woman said that it was not. I asked if there were built in cupboards and she said, as you can see on the photos, there are no cupboards which I found quite rude.
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