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I had a great collaboration with Marte Vanommeslage.
Very friendly and welcoming, explained everything to me and even though I pressed a bit for the moving date, she was so helpful and understanding. 💯
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Thank you for the professional and friendly approach. Fast, correct and friendly people. We are very satisfied with our new place. Thanks again Jasmin!
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If you want to sell your home, look no further. Axel Lenaerts and his team will help you with everything that is required and needed these days, professionally, without a doubt, even if you were on holiday like us, they arranged everything down to the last detail, which was not easy after all. .
A top team!! Thank you very much for the incredible collaboration
Sylvain and Jenny
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1 week after leaving the rental property, after insisting, receive a black and white copy of the description of the place upon leaving. 3 weeks later I received a completely different version with much higher amounts. They get the maximum out of it when they leave their rental property. Unfortunately, a tenant cannot do much against the elite.
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We bought our dream home at the end of June through Axel Lenaerts in Sint-Niklaas. Extremely professional handling and guidance before, during and after signing the sales agreement. Frederik was always available and was the ideal bridge between us and the sellers. Highly recommended in the Waasland!
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I made an appointment on Wednesday to look at an apartment. On the day itself they let me know that it will be ten minutes later. That in itself is not a problem. When I arrived at the apartment I was told that the lock on the door was broken and I could not view the apartment.
I think that if the advertisement has been on Alex Lenaerts' website since the beginning of October, then this problem should already have been known. In addition, I also think that an Alex Lenaerts employee should check everything a day in advance or a few hours in advance before receiving people. This way these problems could be prevented.
I came from far away especially to view this apartment. Then getting the message that you can't get in is just nonsense to me.
Update:
I was invited this morning to come and look at the apartment that same evening. Thomas —the real estate agent— was very friendly, professional and answered all my questions. I thought that was great! Although I am not sure if I will be allowed to rent the apartment, I am willing to increase my one star rating to four stars.
Update 2:
I got the apartment! Thank you to Thomas for making this possible. Five stars!
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Our experiences with renting an apartment were very positive. Professional approach and good, proactive follow-up of the file by the employees of this office.
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