I cherish warm memories of our pleasant cooperation. All employees were all professionals who achieved a wonderful result with great love for the profession and with great professional pride. Solid materials, a fixed price, good agreements and above all a lot of effort and willingness to listen have stayed with me. My sincere thanks to everyone who contributed to this beautiful project. Due to the punctual follow-up of site manager Tim, it became a stress-free construction experience for me. Thanks to your excellent team I now have a beautiful home where it is pleasant to come home. Carry on like this.
WARNING!!! If you dont speak Dutch, forget about this agency!
I called/emailed them several times and they just respond once after all, saying that come to the office, we will guide you in English!
I took some time off from work and went to their office, no English!
I understand they are native Dutch speaker and not knowing their language is on my side. However, they could simply save my time and energy by saying that we do not support English!! As simple as that!!
After my visit, I called them again to get another appointment to talk about a project with an English speaker. The guy picked up the phone, talked in English what is it about and I explained the situation. Thereafter, he just hold the phone saying nothing.
I was like Hello, hallo,...!! are you there... and no response. SO disrespectfull!
I called again and nobody picked up anymore!
Our experiences in short:
- Bad service.
- Leave land on Immoweb that has not been for sale for months with reduced prices in order to lure people. These would be removed "quickly" but will remain for a long time afterwards.
- Young people who come on site for information are quickly pushed out as it is half an hour before closing time.
- The customer is not listened to.
- Taking an option is only possible if you pay thousands of euros in order to "make a provisional plan".
I have had a very successful overall experience with housing construction company Speybroeck, from my first pleasant meeting with the business manager Isabella Speybroeck at the office and so from the first stone to the last.
Everything is described in detail in the specifications. So you will not be faced with any surprises. I have a warm heart for all the employees within this family business. I thank Tim, Thijs, Isabella, in short everyone within Speybroeck who has handled my file, from the bottom of my heart. I was not a number to them, but was always approached humanely and with respect. The independent contractors with whom Speybroeck has been working together for more than 20 years are constantly thinking along, such as electrician Filip Clement. If he hadn't advised on certain switches and lights, I might now be regretting some of the choices I wanted to make while touring the house.
I was certainly not the easiest customer because I changed things last minute. For example, I asked for an extra wall in the attic after all the other walls were already there and the racks had disappeared. Yet Speybroeck has granted my request and that wall has been erected.
Of course, as with any (new construction) project, there were also less easy moments such as a delay here or there, COVID has struck everywhere. But how this construction company handled that situation, chapeau! I didn't notice when the construction works were delayed, precisely because Speybroeck can count on very motivated subcontractors and hard workers. I was also able to move into my house earlier than planned. It wasn't completely finished, so I didn't have to pay a final invoice yet, but I could come home in the meantime.
I have an incredibly positive feeling about this collaboration and, not unimportantly, a beautifully finished dream new-build home!