We bought our house almost from this company and had a lot of troubles, first the house was delivered about 1 year later than promised with a lot of problems. Now we have serious issues and Brody is hiding, not answering, we ended up paying over 5000eur from our pocket for their bad quality work, but it is still not fixed, I am afraid we will still need to pay over 10 000 EUR to fix everything.
Do not buy, from them!!!!
More detailed information:
We have very serious issues there is a pipe broken inside the walls and once we use shower on the first floor there is water leakage through the ceiling in the ground floor. We called Brody a lot of times- no answer, we send tons of emails- no reaction, we sent registered letter- the answer was that you need to contact your insurance, while the issue is clearly bad construction ( that is what the insurance say).
The only option is to go to the court.
Every situation is of course personal, but I have never seen such poor customer follow-up from a broker/seller (Project Oaze in Adegem). The basic information was incorrect, so the compromise and mortgage agreement had to be completely redone (apart from the fact that the information was crucial in the decision).
From a completed apartment, I suddenly had none. No one could even tell me when the apartment was going to be delivered. In addition, there was a major water leak on one floor, which of course was skillfully concealed.
Anything can happen, but the worst part is that the project manager/broker simply refused to contact us. Called 9 times, always got the promise that there would be a call back, but nothing.
In addition, discounts and deals were also offered, but unfortunately not with me. One time I had bought too early, the other time too late ...
It is normal that things can go wrong on 101 projects. The fact that you, as an agency, deal with it in this way simply says something about the mentality.