You may first look at the apartment. There you are promised to receive news during the week. Finally three weeks later and they don't even bother to contact you. And that's not the first time. Very unreliable
We still have not received our deposit back from a garage that we have rented for +/- 7 years and which we canceled in October 2020. At the end of January 2021 we returned the key. But even to this day we still have not received our deposit back and we ALWAYS paid on time and correctly. This is certainly not directly Pica Nina's fault as they are not the owner.
But I've called Pica Nina several times and they say every time they're going to pass it on to the owner. For the rest, nothing is done about this and I did not expect that from Pica Nina. Sad thing.