-
"I am extremely unhappy with my experience with this agency, which has demonstrated an alarming level of lack of professionalism. I had carefully planned a visit to the premises this Thursday at 11:30 a.m., but a few hours before the appointment, Ana-Maria m contacted to tell me that I also had another appointment at 1:30 p.m. However, I had never requested or confirmed any appointment at that time. I find this simply unacceptable and totally disrespectful of impose it on me at the last minute, without even consulting me beforehand.
What is even more disconcerting is the aggressive attitude and inappropriate language used by Ana from our first telephone conversation. She dared to call me directly by my first name, which shows a flagrant lack of respect and professional courtesy. It is clear that she behaves as if the agency belongs to her and that she can afford to treat clients as she sees fit.
I am shocked by his lack of education and professional expression. A person responsible for managing appointments should know how to communicate effectively and politely with clients. Unfortunately, Ana doesn't seem to have the skills to perform this task with the level of excellence required.
In addition, she completely botched my request to visit the offices of Tour et Taxi because it is not her file / I called another agency.
Faced with this situation, I cannot recommend this agency to anyone looking for professional and respectful service. There are many other competent agencies that will know how to treat customers with courtesy and provide quality service. Clients deserve to be treated appropriately and to feel confident when interacting with professionals. Unfortunately, this agency does not meet these basic expectations.
I strongly advise you to research other options before committing to this agency. Don't allow Ana-Maria's disrespectful attitude and lack of professionalism to ruin your space finding experience. Choose an agency that values its clients and genuinely cares about their satisfaction."
+
A superb experience with an organized and attentive team. I found an office suited to my needs in a strategic area in Brussels, which is not easy. I highly recommend.
+
Very good agency that allowed me to quickly find several offices in Walloon Brabant, which is not easy most of the time. Cedric offered me to visit an office the same day of my request, which allowed me to have complete confidence in this agency.
+
Very good experience. For me, this is the best commercial real estate agency and office in Brussels. Service at the top. Thanks to Cédric who allowed us to find the ideal office space.
+
