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Very bad experience; small studio rented for granddaughter. Repaired things myself. Yet we received a nonsensical bill for cleaning, heating and water consumption. price per m3 of water is double the normal price. Heating extremely high while the granddaughter was barely present during that period. Usage is measured by meters on the radiator, which cannot possibly be correct. When we returned the studio, the counters had already been reset to 0, so we had no control. The same water consumption simply cannot be controlled. The landlord shields himself by saying that everything is in the hands of third parties. We had to wait more than 6 months for the deposit to be refunded and even that amount is incorrect.
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They do not fulfill their obligations and then dare to tell me what to do. When confronted with hard facts, I was threatened with a lawyer and they were downright rude. I had applied for housing benefit and after a housing inspection it was declared uninhabitable! I also found out that the contract was not registered, so all rent paid is basically black money that the government had no knowledge of..
They are downright slum landlords who shrug off all responsibility... Incompetent and worthless real estate agency, renting at your own risk with this company, you have been warned