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We were not able to be present during the entry inventory (COVID) and were not able to see how meticulous she had been that day.
On the other hand, when it comes to the exit inventory, I have never seen such an unpleasant and perfectionist person for a property that has been used.
She even charged us with cleaning up dust behind a radiator, in addition to other questionable cleaning costs (the house had been cleaned several times before she arrived).
She charged us more than 300 euros in painting costs even though we had repainted more than half the house. But the unrepainted surfaces were not clean enough from his point of view (the house is less than 100m^2 habitable).
Of course I incur other costs, billed at more than dubious prices (dysfunctional 12-year-old mixer, counted at 25% of 200 euros)
I also found his estimates very quick without doing a single search.
Her relationship with the owner seemed more than doubtful, in fact we never saw the owner pay for the inventory.
We also had to pay in cash, without a 5 euro note, so I gave her 180 euros (her fees were 175), and she didn't want to give me 5 euros back, only 3 euros and made me look like a rat who absolutely wanted to recover the missing 2 euros. However, I have offered a transfer many times, but it was unimaginable.
In short, we were defrauded, and it's a very unpleasant way to end our rental which nevertheless went well...
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Unpleasant, unprofessional and very expensive. This person is sorely lacking in education and common sense. I strongly advise owners not to call on her.
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If you are looking for an unpleasant person, willing to extort tenants by overvaluing every detail and all that with a more than questionable hourly rate, Ms. Devaux is the person you need.
